FAQ

When will my order ship?

Your order will ship within 2 business days. All orders include a shipping tracking number.

How can I track my order?

Once your order ships, you will receive a tracking number which can be tracked on usps.com.

How much does shipping cost?

Standard shipping rates within the United States (including HI and AK) varies depending on the location and can be seen once you enter your address at checkout. International shipping rate also are calculated depending on the destination.

How long will my order take to be delivered?

These are the approximate average shipping times.

• California: 2 business days
• Other US states: 3-5 business days
• International: 10 – 15 business days

How will my order be shipped?

We ship all of our domestic orders via USPS. When your order ships, you will receive an email with your tracking number.

Can I get my order faster?

Yes, you can choose a faster shipping time at checkout based on your needs.

Do you ship to Hawaii and Alaska?

Yes. We ship to Hawaii and Alaska via USPS. There is no additional charge for shipping to these states.

Do you offer international shipping?

Yes. International shipping fee is based on the destination of your order.

What forms of payment do you take?

We accept payments through PayPal and credit cards.

Do you offer gift cards?

We do not offer gift cards at this time, but would be happy to assist you in purchasing a gift for a loved one. Send us an email at orders@madeinmayhem.com and we will do our best to help you with your gift plans.

What type of leather do you use?

We use the best quality full grain cow leather and pig suede lining.

Where does your leather come from?

Our premium leathers come from multiple environmental responsible tanneries around the world. We only select tanneries that have been audited a rated by the Leather Working group ensuring they meet standards of quality, ethical work environment and water treatment methods.

How does your leather wear?

The leather’s rich and transparent color finish have an ever evolving life, changing tone with wear as part of their natural beauty. Our leathers age beautifully with time and it will take on its own personality with a really rich patina and no color transferring.

Can you customize my order?

We can emboss most of our items with your initials or a short message no longer than 10 characters. The cost for custom embossing is $10 per item. Please email us at orders@madeinmayhem.com if you are interested. All monogrammed items are final sale.

Do you offer replacements for any hardware?

Yes, but only for certain items. Email us at orders@madeinmayhem.com with your purchase and product info (style, and color), and we can send you a replacement. Please note that replacement costs start at $10 and prices may vary.

Do you have any leather care tips?

• Do not leave your accessories out in direct sunlight for extended number of hours as this may cause fading and drying of the leather.
• If the leather gets wet, let it air dry slowly and avoid exposure to direct sunlight or heat.
• Leather stretches out with tension but it doesn’t go back, don’t overfill your accessories.
• Please keep in mind leather stretches even faster when wet or in extreme heat.