If you received your order and find your item doesn’t meet your needs, please email us ASAP and we will send you instructions for returning your purchased product. All returns must be made within 15 days of delivery. The returned merchandise must be in new and unused condition, with the original tags and box. A refund will be issued after we have received and reviewed your item, and it does not void any warranties or policies. Email us at orders@madeinmayhem.com for more information.